Privacy Policy

Last updated

15 April 2026

Who we are

SketchMuse is a community platform where users can create prompts, upload artwork, and browse galleries.

Contact email: support@sketchmuse.co.uk

What data we collect

Depending on how you use SketchMuse, we may collect:

• Account data: username, email address, password (stored in hashed form), and basic profile info (if added).
• Content you submit: prompts, descriptions, artwork uploads, image URLs, and related metadata (e.g. timestamps).
• Usage and technical data: IP address, device/browser info, and logs needed to keep the service secure and reliable.
• Cookies/session data: essential cookies used to keep you logged in (see Cookie Policy).

How we use your data

We use personal data to:

• Create and manage user accounts (signup/login/logout).
• Let you post prompts, upload artwork, and display galleries.
• Maintain site security, prevent abuse, and troubleshoot issues.
• Respond to support requests and user communications.

Lawful bases for processing (UK GDPR)

We process personal data under one or more of these lawful bases:

• Contract: to provide the service you sign up for (account + site features).
• Legitimate interests: to secure and improve the platform, prevent fraud/abuse, and operate the service.
• Consent: for any non-essential cookies or optional features where required.
• Legal obligation: if we must comply with a legal requirement.

Where your data is stored

Your data is stored in our database and on our hosting/storage providers used to run SketchMuse. Artwork images you upload may be stored as files and referenced by URL so they can be displayed in the gallery.

Sharing your data

We do not sell your personal data.

We may share limited data with:

• Hosting and infrastructure providers (to run the website and store data).
• Storage/CDN providers (if used for serving uploaded images).
• Legal/regulatory authorities if required by law.

How long we keep your data

We keep personal data only as long as necessary to provide the service and meet legal or operational needs. For example:

• Account data is kept while your account is active.
• Prompts and artwork remain visible unless you delete them or request removal (subject to moderation and technical limits).
• Security logs are kept for a limited period to protect the service.

Your rights (UK GDPR)

You may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing in certain circumstances
• Data portability (where applicable)
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at support@sketchmuse.co.uk.

Children

SketchMuse is not intended for children under 13. If you believe a child has provided personal data, please contact us and we will take appropriate steps.

Security

We take reasonable steps to protect your information, including secure password handling and access controls. However, no online service can be 100% secure.

International transfers

If our hosting or storage providers are located outside the UK, your data may be transferred internationally. Where this happens, we take steps intended to ensure appropriate safeguards are in place.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

Complaints

If you’re unhappy with how we handle your data, you can contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).